Adding a Customer Portal to your SaaS with Lemon Squeezy

Discover how to integrate a customer portal into your SaaS application with Lemon Squeezy, using either our no-code solution or custom-built solution via API and webhooks.


Introduction

After selling subscriptions with Lemon Squeezy, it’s essential to provide an interface for customers to manage their subscriptions, which includes:

  • Changing plans
  • Updating billing information
  • Downloading receipts
  • Cancelling subscriptions

Lemon Squeezy comes with a pre-built Customer Portal, a no-code solution easily integrated by adding a single URL to your app. Alternatively, for a more seamless experience, you can build a custom billing section using Lemon Squeezy’s API and webhooks.

Lemon Squeezy: Customer Portal

Using Lemon Squeezy’s Customer Portal

The most simple way to add subscription billing features is using Lemon Squeezy’s pre-built Customer Portal. This no-code solution requires minimal effort and can be implemented by linking one of the two types of Customer Portal URLs in your app:

  1. Signed URL: Automatically logs in your customers into the portal.
  2. Unsigned URL: Requires users to log in to the portal using their email.

Once you link the Customer Portal URL in your app, your customers can easily manage their subscriptions and payment methods and view all of their receipts.

The pre-built Customer Portal offers various customization options, allowing you to tailor the experience to match your brand. For more information refer to the Customer Portal documentation.

Building your own billing portal

For a more integrated experience, consider building a custom billing section within your app using Lemon Squeezy’s API and webhooks. This option, while requiring more development effort, allows for complete customization.

To build a custom billing section, you’ll need to:

  • Sync plan data from Lemon Squeezy
  • Listen to webhooks to sync subscription data
  • Build UI for:
    • Creating subscriptions
    • Changing plans
    • Cancelling/resuming subscriptions
    • Pausing/unpausing subscriptions
    • Updating payment methods

Refer to our Developer Guide for detailed instructions on implementing these features.


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