We currently support migrating your products, customers and license keys from Gumroad. However, there is no direct migration path for subscriptions from Gumroad to other platforms. At this time, the suggested workaround is to ask your existing subscription customers to cancel their subscriptions and set up a new subscription via your Lemon Squeezy store when their next billing cycle begins.
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To get started, export your current audience by going to the Audience page in your Gumroad dashboard and clicking Export.
Import to Lemon Squeezy
Once you have your audience export, send the CSV file to us at [email protected] and we will import your audience into your Lemon Squeezy store for you. We aim to complete this process within 3 business days. For larger imports, we will agree an "import date" with you so that you can coordinate switching over to Lemon Squeezy with your customers.
Currently, importing your audience is a manual process. We are working on automating this process and will update this article when it is available.
There is certain information about your products that cannot be imported from your Gumroad data. After the import has been completed, you will need to manually add the following information to your products in your Lemon Squeezy store:
We recommend thoroughly testing your Lemon Squeezy store before going live to ensure that all your products are correctly configured.
Letting customers access their orders
Once you've migrated, your customers may need access to their orders in Lemon Squeezy.
Send them to app.lemonsqueezy.com/my-orders and ask them to log in using the email address they used to purchase from your Gumroad store.
We'll send a magic link to their email address, which they can use to access all of their historical orders (and any future Lemon Squeezy orders).